Lately i have been so entrenched in trying to get people to relate i don't know if i have stressed just how important that reward is. This is the other half of the relate and reward cycle.
Rewarding someone is not some pavlovian conditioning response. It is as simple as active listening. When you are actively listening to someone you are naturally rewarding them by nodding and saying things like "uh huh", "absolutely", etc. The reward in the reward and relate cycle is nothing more then appreciating when someone tells you something about themselves you appreciate.
Her: Ya i work at a pediatrician's office.
You: That must be really rewarding helping children feel more comfortable and knowing that by coming in they are getting the help they need. Especially helping support the doctor by creating an environment of comfort and safety for the children. I can see you being really good at your job.
Then go into the relating phase of the interaction.
That reward is so important. We all want to be validated and understood. Relating is important but it is the reward we give people that really makes them connect to us.
There can be little rewards such as kino, a hug, or a high five. Or larger rewards such as a SOI (Statement of intent) by telling her she is sexy. The important thing is to reward people in a way that shows them you understand how they feel. Put yourself in their place and look for the positive emotions that they could be experiencing. Even if they don't experience it exactly like you describe it, if you do it well they will identify with that.
The best reward I have found is when you voice how they feel back to them and let them know how much you admire that. The closer you can voice the exact emotion they are feeling the stronger the connection and attraction will be built. There is nothing more powerful in this world to build a connection than when someone voices what you are feeling. You feel they truly understand you. That is a powerful thing.
So here is a homework assignment. When talking to people this week i want you to use the phrase "I like you." and then explain why you like them. This is REALLY powerful. As with any reward it MUST be done after their high point. This is a point when they have shown you something unique or something you find interesting about them. If you reward on your high point you will seem disingenuous.
So i want to hear comments on the effect of saying "i like you" and explaining why. Did you see their eyes light up when they saw you understood them? It is such a powerful thing to reward people and tell them why you appreciate them.
So until next time, remember to tell people you appreciate them for being who they are. Appreciation and rewards are key to being a charismatic person.
Thursday, July 13, 2006
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11 comments:
I like your blogs Dan. Every new post is like a little surprise gift we get, very educative, clear and has this personal warm feeling to it. It must be awesome to put your head in the pillow at night, and realise that you went thru all this shit so you can now help and make so many people happy.
We should all chip in and buy SHH a present....what kind of pets do you like Dan??
IAM
Her: Ya i work at a pediatrician's office.
You: That must be really rewarding helping children feel more comfortable and knowing that by coming in they are getting the help they need. Especially helping support the doctor by creating an environment of comfort and safety for the children. I can see you being really good at your job.
Then go into the relating phase of the interaction.
In the relating phase, is this where you would relate with your job and emotions? Could you give an example of relating?
Would, "I love being a teacher because I get to shape and influence children's lives," be an example of relating.
Thanks.
Smoothoperator, just from a woman's perspective, in your example you are too wordy and you are making a lot of assumptions.
I would keep it simple, "I can see how your warm smile would make little kids feel more at ease in the doctor's office. Do you find it rewarding to make such a difference?"
This rewards her (the smile or warm attitude or whatever) then rather than assume how she feels, ask her.
Then when she tells you, "yeah, there was a little kid last week who was petrified and I was able to blah blah blah", you relate,
"Yeah, I have situations as a teacher where I feel that I have made a lasting influence on a kid's life and it really makes the hard days worth it."
Now, I am not a pick up artist, just a woman so I might have this wrong but this is how a conversatiion would work for me to feel most comfortable and heard.
If you make too many assumptions, you run the risk of frustrating her because you close the door to opposing feelings if she has any. What if she hates her job? what if she thinks the dr is an ass? Let her tell you and then you respond.
Personally i like smoothoperator's response. Presumptions are really good. If she does feel like that she will really connect with him and know he understands her. If he is wrong she will tell him most of the time. Then it is an even more fun conversation to continue with.
Presumptions are great because they create a stong familiarity between people. Now you don't want to presume negative things but no one is offended if you presume positive things about them.
However your point is valid. Leading questions for example are bad because you don't leave the door open to differences in where you are leading her to.
"Tell me how rewarding it must be to work with kids like that?"
Not a great question because it might not be rewarding. but a presumption as a statement is a good thing.
"It must be really rewarding to work with kid's making them feel so safe and comfortable."
The difference is the second is a statement. She is free to respond in any manner, opposing or in support of that sentiment. The first you make her feel bad if she doesn't answer the way you are leading her to an answer.
Subtle differences, does that make sense?
Everyone has something, quite often a lot, they dislike about their job and can articulate it, generally much better, in greater detail than what they like about their jobs. Although SHH & Juggler only ever seems to meet people with cool jobs. Relating to negative things can build some rapport, but to escalate you need to get her to demonstrate positive things about herself, so its not all that helpful to make it easy for her to start down a negative path.
'The closer you can voice the exact emotion they are feeling the stronger the connection and attraction will be built.' You probably realise this, but this is (slightly warm) cold reading, as RJ would say 'demonstrating authority over their world'.
If she did contradict you despite a cool job, you could try another cold read
'yeah it's hard to hold onto the passion you origionally had when you started, against the annoying daily trivia'
(or maybe not)
'So here is a homework assignment. When talking to people this week i want you to use the phrase "I like you." and then explain why you like them. '
I really like this, but I'm doubtful about communicating so much interest (if she says something which merits an 'I like you' I'd have thought you should be SOIing?).
So I'll change it to
'I admire you because....'
or less woodenly 'I really admire your....'
and then pause a moment to let my brain figure it out.
Guess that's more murky though.
Your one of the best contribtors to the community, at the moment, but don't get big headed huh.
xxx Goose.
I think this is what was missing in my previous efforts. It's really good you remind us about the rewarding aspect of the JM method. I think your post is really clear explaining this. I second the previous poster, your blog is a great contribution...
Okay you didn't publish my comments...you ignore me at the discussion board. I'm sensing bad vibes from you...
I wont comment on your blog anymore then, sorry
I'm sorry if i missed one of your comments. I check my blog every day and publish every comment i find. There must have been an error somewhere because i didn't see your comments.
As for the discussion board i am sorry i haven't been as active as of late, I have been working a lot and there have been a LOT of posts for me to look through.
If you have questions please feel free to email me or post another comment. I assure you i am not ignoring anyone. As this blog gets more popular I won't be able to answer everyone personally, so please don't take offense at that.
It's ok man, I just thought we was tight. My bad
Socialhitchhiker, you know i love you, but i'm going to have to agree with shannon. You over rewarded the girl who said she worked at the doctor's office. All she said is where she worked. It looks desparate if you give her a big reward when she hasn't earnt it.
I feel a better response would have been:
"Wow, that sounds interesting. I would love to work in a place that really helps people and I can see the results. Do you get a lot of satisfaction out of it? "
davich
Over rewarding is always better than under rewarding. Yes i probably over rewarded there. However we all can learn more and more. I actually learned this lesson when i worked with Johnny. So now i always ask, what is that like, then reward..
Good observation though!
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